
Return Authorization
Return Authorization, often referred to as RMA (Return Merchandise Authorization), is a process that allows customers to return purchased goods to a retailer or manufacturer. Before sending an item back, customers must obtain permission, typically by contacting the seller and requesting a unique return number. This number ensures that the return is tracked and processed correctly. It also helps the seller manage returns efficiently and confirm that the item is eligible for a refund, exchange, or repair. This system protects both consumers and businesses, streamlining the return process.