
Quality Control and Assurance
Quality Control (QC) and Quality Assurance (QA) are processes used to ensure products meet certain standards and specifications. QC involves checking and testing products during or after production to identify defects and ensure they are functioning correctly. QA, on the other hand, focuses on improving and maintaining processes to prevent defects from occurring in the first place. Together, they help businesses provide consistent, high-quality products and services, ultimately enhancing customer satisfaction and trust.