Public Value Theory

Public Value Theory focuses on the benefits that public services and organizations provide to society, beyond just efficiency or profit. It emphasizes the importance of creating value for citizens, such as trust, engagement, and improvement in quality of life. This theory suggests that public entities should prioritize outcomes that enhance the public good, reflecting the needs and values of the community. In essence, it advocates for measuring success not just by financial metrics, but by how well services contribute to societal well-being and democratic values.