Public Service Motivation

Public Service Motivation (PSM) refers to the internal drive and commitment individuals have to serve the public good, primarily within the context of government and nonprofit sectors. It reflects a desire to contribute positively to society, often influenced by personal values, a sense of altruism, and a belief in the importance of serving others. People motivated by PSM typically seek roles that allow them to make a difference, prioritizing community well-being over personal gain. Understanding PSM helps organizations attract and retain dedicated employees who are passionate about their work and the impact it has on the community.