Public Safety Answering Point (PSAP)

A Public Safety Answering Point (PSAP) is a centralized facility where emergency calls, such as 911, are received and processed. When you dial for help, your call goes to a PSAP, where trained operators answer and determine the nature of your emergency. They can dispatch police, fire, or medical assistance as needed. PSAPs play a crucial role in public safety by ensuring that emergency services are alerted quickly and efficiently, helping to manage responses to incidents in communities.