National Emergency Number Association (NENA)

The National Emergency Number Association (NENA) is a professional organization dedicated to improving 9-1-1 emergency services across the United States. It provides industry standards, training, and resources to ensure emergency calls are handled efficiently and effectively. NENA promotes technological advancements and best practices for public safety answering points (PSAPs) — the centers that coordinate emergency responses. Its goal is to enhance communication, safety, and coordination during emergencies, helping first responders serve communities better.