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Organizational Innovation in Services

Organizational innovation in services refers to the development and implementation of new ideas, practices, or processes that improve how services are delivered or managed within an organization. This can include changing how a company interacts with customers, adopting new technologies, or restructuring teams to enhance efficiency and quality. The goal is to create better experiences for customers, improve service delivery, and stay competitive in the market. By fostering a culture of innovation, organizations can continuously adapt to changing needs and drive growth.