Mortgage servicers

Mortgage servicers are companies that manage home loans on behalf of lenders. Their responsibilities include collecting monthly payments from borrowers, handling escrow accounts for property taxes and insurance, and providing customer service for loan-related inquiries. They also communicate with borrowers about payment options, defaults, and potential foreclosure if payments are missed. While servicers manage the day-to-day aspects of the mortgage, the original lender still owns the loan. If you have a mortgage, you may interact with the servicer regularly, even if it’s not the same company that initially provided your loan.