Long-term Care Ombudsman Program

The Long-term Care Ombudsman Program is a service designed to advocate for residents in nursing homes and assisted living facilities. Ombudsmen are trained professionals who investigate complaints, help resolve issues, and ensure that residents' rights are respected. They support residents and their families by providing information about care options, resources, and guidance on how to address concerns. By fostering better communication between residents and care providers, the program aims to improve the quality of care and living conditions for individuals in long-term care settings. Their services are confidential, free, and aimed at promoting residents' well-being.