Jeff Toister

Jeff Toister is a recognized expert in customer service and employee training. He helps organizations improve their service quality and engage employees effectively. Toister offers practical advice and resources through books, online courses, and workshops, focusing on creating positive customer experiences and building strong service cultures. His insights are drawn from real-world practice and aim to empower businesses to exceed customer expectations. By emphasizing the importance of training and support for staff, he contributes to the development of both customer loyalty and employee satisfaction in various industries.