Informal Communication

Informal communication refers to the casual, unofficial exchanges that occur among members of an organization. This can happen through conversations in hallways, chats over coffee, or messages on social media platforms. Unlike formal communication, which follows specific channels and protocols (like emails or meetings), informal communication is spontaneous and often helps build relationships, share ideas, and foster teamwork. It can enhance collaboration and innovation, as employees feel more comfortable sharing thoughts and feedback in a relaxed environment. However, it may also lead to misunderstandings if not managed properly.