E-service

E-service, or electronic service, refers to the delivery of services through the internet. This includes activities like online banking, e-commerce (shopping online), streaming media, and digital customer support. E-services enable users to access various services from anywhere with an internet connection, making processes more convenient and efficient. Organizations leverage e-services to enhance customer experiences, streamline operations, and reach wider audiences. Essentially, it's any service that can be provided electronically, allowing people to perform transactions or access information without needing to visit a physical location.