Disney Institute

Disney Institute is an educational organization operated by The Walt Disney Company that offers professional development courses focused on delivering exceptional customer service, leadership, and organizational excellence. Through workshops, seminars, and online programs, it shares Disney’s proven business practices and service philosophies with other companies and professionals. The goal is to help organizations create memorable experiences for their customers, foster employee engagement, and improve overall performance by applying Disney's innovative strategies and storytelling techniques. It’s a way for businesses to learn how Disney maintains its high standards and customer satisfaction.