Diagonal Communication

Diagonal communication in organizations refers to the flow of information between individuals at different levels and from different departments. For example, a manager in one department might communicate directly with an employee in another department, bypassing traditional hierarchical channels. This type of communication fosters collaboration and improves efficiency by allowing diverse perspectives to be shared directly, rather than solely relying on older methods like top-down communication. It can enhance problem-solving and innovation by breaking down silos that often exist in larger organizations.