Deming

W. Edwards Deming was an American statistician and quality management expert, best known for his work in improving production processes and organizational management. He emphasized the importance of quality in business and proposed a systematic approach to management through his "Deming Cycle" (Plan-Do-Check-Act). His ideas greatly influenced Japanese manufacturing in the post-World War II era, leading to significant improvements in quality and efficiency. Deming advocated for leadership, teamwork, and continuous improvement, suggesting that a focus on quality would ultimately enhance customer satisfaction and organizational success.