Consumer Rights Act (UK)

The Consumer Rights Act 2015 is a UK law designed to protect consumers when they buy goods and services. It ensures that products must be of satisfactory quality, fit for purpose, and as described. If items are faulty or not as promised, consumers have the right to a refund, repair, or replacement. The Act also covers digital content and specifies the rights consumers have when dealing with service providers. Overall, it aims to create fairer trading conditions and empower consumers, ensuring they receive what they pay for and can seek redress when things go wrong.