CICS (Customer Information Control System)

CICS, or Customer Information Control System, is a transaction server developed by IBM that helps businesses manage user interactions with their mainframe applications. It allows companies to process large volumes of customer transactions quickly and efficiently, such as retrieving account information or processing orders. CICS enables multiple users to access and update data simultaneously, ensuring that information is always current and accurate. It is commonly used in industries like banking and telecommunications, where fast, reliable access to information is crucial for customer service and operational efficiency.