Business Rules

Business rules are specific guidelines or constraints that help organizations make decisions and ensure consistent operations. They outline what actions are required, prohibited, or allowed within a business context. For example, a business rule might state that all customer refunds must be processed within 30 days. These rules help maintain standards, improve efficiency, and ensure compliance with laws or policies, ultimately guiding employees in their daily tasks and supporting the organization's goals. In essence, they are the framework that shapes how a business operates and interacts with customers and stakeholders.