Association of Business Process Outsourcing Professionals

The Association of Business Process Outsourcing Professionals (ABPMP) is a global organization that supports and advances the field of business process outsourcing (BPO). BPO refers to the practice where companies hire external firms to manage certain business functions, such as customer service or IT support, to improve efficiency and reduce costs. ABPMP provides resources, education, and networking opportunities for professionals in the industry, helping them stay updated on best practices and trends. Ultimately, it aims to enhance the effectiveness and professionalism of BPO services worldwide.