6. Quality Assurance

Quality Assurance (QA) in organizational performance and productivity refers to the processes and practices that ensure products or services meet specific standards and customer expectations. It involves regular checks and evaluations aimed at identifying and fixing issues before they reach the customer. By implementing QA, organizations can enhance efficiency, reduce errors, and improve overall satisfaction. This proactive approach not only supports consistent quality but also fosters trust with clients and helps the organization continuously improve and adapt, ultimately leading to better performance and higher productivity.