Workforce Planning and Scheduling

Workforce Planning and Scheduling in Operations Management involves effectively organizing and managing employees to meet a company’s needs. It ensures that the right number of people, with the right skills, are available at the right times to optimize productivity and customer service. This process includes forecasting demand, analyzing employee capabilities, and creating schedules that align resources with workload. By doing so, companies can minimize costs, improve efficiency, and enhance employee satisfaction, leading to better overall performance and service delivery.