Upselling

Upselling is a sales technique where a seller encourages a customer to purchase a more expensive or upgraded version of a product or service than they initially intended. The goal is to enhance the customer's experience while increasing the seller’s revenue. For example, suggesting a larger size, additional features, or premium options that add value. It’s a common strategy used in retail, restaurants, and online shopping, aimed at providing better choices and ensuring customer satisfaction while also benefiting the business.