UCM (Unified Communications Manager)

Cisco Unified Communications Manager (UCM) is a software-based platform that manages and integrates a company's communication systems, such as phone calls, video meetings, and messaging. It acts as the central hub, connecting different communication devices and services, allowing employees to easily contact each other through voice, video, or messaging—regardless of location. UCM ensures reliable, scalable, and secure communication infrastructure, streamlining workplace collaboration and improving overall efficiency. In essence, it makes managing and using multiple communication methods simple, unified, and accessible within a business environment.