CUCM (Cisco Unified Communications Manager)

Cisco Unified Communications Manager (CUCM) is a software platform that manages and connects various communication tools within an organization, like phones, messaging, and video conferencing systems. It ensures all these systems work together seamlessly, enabling employees to communicate effectively, whether in the office or remotely. CUCM provides features like call routing, voicemail, and collaboration tools, enhancing productivity and streamlining communication processes. Essentially, it’s the backbone of an organization’s communication infrastructure, helping teams stay connected and engaged.