Trustworthiness in online reviews

Trustworthiness in online reviews refers to the reliability and credibility of the feedback provided by customers. A trustworthy review accurately reflects the reviewer’s genuine experience without being biased, exaggerated, or fabricated. Factors like verified purchases, detailed and balanced comments, and consistent ratings across multiple reviews help indicate trustworthiness. Trustworthy reviews enable consumers to make informed decisions, as they offer an honest perspective on the quality and service of a product or business. Overall, trustworthiness ensures that reviews serve as a helpful guide rather than misleading or manipulative content.