The Supply Chain Operations Reference (SCOR) Model

The Supply Chain Operations Reference (SCOR) Model is a framework used by organizations to analyze and improve how they manage their supply chain—that’s the process of producing and delivering products or services. It breaks down supply chain activities into five key areas: Plan, Source, Make, Deliver, and Return. By using SCOR, companies can identify strengths and weaknesses, set performance goals, and adopt best practices across these areas. This helps ensure products are made efficiently, costs are controlled, and customer expectations are met consistently.