The Public Service Motivation Scale

The Public Service Motivation (PSM) Scale is a tool used to measure the reasons why individuals choose to work in public service roles. It assesses factors such as a commitment to serve others, a sense of social duty, and the desire to contribute positively to society. By understanding these motivations, organizations can better attract, retain, and motivate employees who are genuinely dedicated to public good. The scale helps identify how personal values align with public sector work, providing insights into what drives individuals to serve in roles that benefit the community.