The Product-as-a-Service Manifesto

The Product-as-a-Service Manifesto advocates for shifting from traditional product ownership to providing products as ongoing services. Instead of selling physical items outright, companies offer access, maintenance, and support, creating a continuous relationship with customers. This approach encourages sustainability, innovation, and better resource use, as products are maintained and improved over time rather than discarded after purchase. It aligns business models with environmental benefits and customer value, emphasizing flexibility, cost-efficiency, and closer engagement between providers and users. Ultimately, it transforms products into evolving services that prioritize long-term relationships over one-time sales.