The Heart of Change (book)

"The Heart of Change," by John Kotter and Dan Cohen, emphasizes that successful organizational change depends more on emotional engagement than just logical plans. Real change happens when people's feelings—like vision, motivation, and a sense of urgency—are addressed, inspiring them to adapt. The book highlights that leaders must connect with employees' emotions to overcome resistance, using stories and personal interactions rather than just data. Ultimately, lasting change is driven by heartfelt commitment and understanding, making organizational transformation more effective and sustainable.