The Four Absolutes of Service

The Four Absolutes of Service are key principles that define excellent customer service. They are: 1. **Quality**: Delivering a product or service that meets or exceeds expectations. 2. **Consistency**: Providing the same high level of service every time a customer interacts with the business. 3. **Attention**: Actively listening to customers and addressing their needs and concerns promptly. 4. **Empathy**: Understanding and relating to customers’ feelings, showing genuine care and consideration for their experiences. Together, these principles ensure that customers feel valued, understood, and satisfied with their experience.