The Balanced Scorecard Institute

The Balanced Scorecard Institute is an organization that helps businesses and organizations improve their performance by using a strategic management tool called the Balanced Scorecard. This approach measures success through a balanced set of indicators across four areas: financial performance, customer satisfaction, internal processes, and learning and growth. By focusing on these areas, organizations can better align their activities with their overall goals, track progress, and make informed decisions to achieve long-term success. The Institute provides training, consulting, and resources to implement and sustain these performance measurement systems effectively.