tactical empathy

Tactical empathy is the deliberate practice of understanding and acknowledging another person's feelings, perspectives, and motivations in a way that builds trust and rapport. It involves actively listening and demonstrating genuine understanding without necessarily agreeing, to create a connection that facilitates communication and problem-solving. By showing empathy thoughtfully, you can influence conversations positively, reduce tensions, and help reach mutually beneficial agreements. Essentially, it's a strategic way of connecting with others emotionally to foster collaboration and understanding in negotiations or difficult discussions.