Susan Drake (QA Specialist)

Susan Drake, as a QA (Quality Assurance) Specialist, is responsible for ensuring that products and services meet certain standards of quality before they reach consumers. This includes testing products for defects, assessing processes for efficiency, and making recommendations for improvements. She works to prevent mistakes in production and to enhance customer satisfaction by monitoring systems and implementing quality control measures. Her role is crucial in maintaining high standards, reducing errors, and ensuring that the final product is reliable and meets the expected requirements.