Sociotechnical Systems

Sociotechnical systems refer to the interconnected relationship between people, technology, and organizational processes within a workplace or societal context. It emphasizes that for an effective system, both social aspects (like staff, culture, and communication) and technical aspects (tools, software, and infrastructure) must work together harmoniously. Changes in technology can impact social dynamics, and vice versa. The concept promotes designing systems that optimize both human and technical elements to improve productivity, satisfaction, and overall performance, recognizing that neither operates effectively in isolation.