Sensemaking in Organizations (book)

Sensemaking in organizations refers to the ongoing process by which individuals interpret and give meaning to their experiences and information within their work environment. It helps organizations understand complex or ambiguous situations, enabling better decision-making and coordination. Essentially, it’s about how people collectively make sense of events, changes, or uncertainties to create shared understanding and guide their actions. This process influences organizational culture, resilience, and adaptability, ensuring that everyone is aligned and responsive to both internal dynamics and external challenges.