SAP Field Service Management

SAP Field Service Management (FSM) is a software solution designed to coordinate and optimize the work of field technicians who perform on-site service or repairs. It helps companies schedule appointments, assign tasks, track technician locations, manage inventory, and communicate efficiently. By integrating real-time data and automation, FSM improves service delivery, reduces costs, and enhances customer satisfaction. Essentially, it acts as a centralized platform that streamlines field operations, ensuring timely and effective service through better planning and communication.