review generation

Review generation refers to the process of encouraging and collecting feedback from customers about their experiences with a product or service. This feedback, known as reviews, helps businesses understand what they’re doing well and where improvements are needed. Companies often use methods like follow-up emails, review prompts, or incentives to motivate customers to share their thoughts. These reviews can be shared publicly on websites or social media, helping other potential customers make informed decisions. Overall, review generation is a key strategy for building credibility, improving offerings, and enhancing customer trust in a business.