Restocking

Restocking in returns management refers to the process of reviewing, repairing, and repackaging items that customers return after their purchase. When a customer decides to send back a product, businesses assess the item’s condition and determine if it can be resold. If it can, the item is cleaned, repackaged, and placed back on the shelf for other customers to buy. This process helps companies recover value from returned items and maintain inventory levels. Effective restocking ensures that businesses minimize losses and provide a better shopping experience for future customers.