Reselling

Reselling in returns management refers to the process of taking returned products and selling them again, often at a lower price. When customers return items, companies assess their condition and decide whether they can be refurbished, re-packaged, or sold as open-box items. This practice helps businesses recover some value from returned products, reduces waste, and offers customers discounted options. Effectively managing returns and reselling can improve a company's bottom line and minimize losses associated with customer returns.