Representing Chargebacks

Representing chargebacks means providing evidence to a credit card issuer that a disputed transaction was legitimate. When a customer contests a charge, the merchant can respond by submitting documentation—like receipts, correspondence, or proof of delivery—to confirm the sale. This process helps the issuer decide whether to reverse the charge (chargeback) or uphold it. Effectively, representing chargebacks ensures merchants have the opportunity to defend their transactions, maintaining trust and accurate account handling while resolving disputes fairly.