Phillips ROI Model

The Phillips ROI Model is a tool used to measure the value of investing in employee training and development. It helps organizations determine whether the benefits, such as improved performance or greater customer satisfaction, outweigh the costs of training. The model calculates a return on investment (ROI) by comparing the monetary gains from training to the expenses incurred. Essentially, it provides a clear way to assess how effective and worthwhile training programs are, ensuring companies make data-driven decisions about their development efforts.