Performance Support

Performance Support refers to tools, resources, or guidance provided to help individuals perform tasks effectively, often in real-time. Instead of relying solely on training before doing the job, performance support offers immediate assistance, such as quick-reference guides, step-by-step instructions, or digital aids, to enhance productivity and accuracy. It aims to empower employees by reducing errors and increasing confidence, especially when facing unfamiliar or complex tasks. Overall, performance support is about providing the right help at the right moment to improve job performance and efficiency.