Patient Relationship Management

Patient Relationship Management (PRM) refers to strategies and tools healthcare providers use to build and maintain positive relationships with patients. It involves engaging with patients throughout their healthcare journey, from scheduling appointments and sending reminders to follow-up after visits. PRM aims to enhance patient satisfaction, improve communication, and ensure better health outcomes. By leveraging technology and personalized interactions, healthcare providers can better understand patients' needs and preferences, leading to more effective care and a healthier patient experience overall.