Passenger Service System

A Passenger Service System (PSS) is a suite of software tools that airlines and travel companies use to manage customer interactions and services. It includes functions for booking flights, managing reservations, issuing tickets, and providing customer support. Essentially, a PSS helps streamline the process of selling travel services and ensuring a smooth experience for passengers, from their initial booking to check-in and beyond. By organizing and automating these tasks, a PSS enhances efficiency and improves customer satisfaction in the travel industry.