Order Fulfillment
Order fulfillment in supply chain management refers to the complete process of receiving, processing, and delivering customer orders. It starts when a customer places an order and includes inventory management, picking and packing the products, and shipping them to the customer. Effective order fulfillment ensures that items are delivered accurately and on time, enhancing customer satisfaction and loyalty. Businesses aim to streamline this process to reduce costs and improve efficiency, ultimately ensuring a smooth experience for the customer from order to delivery.
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Order fulfillment refers to the process of receiving, processing, and delivering customer orders. It begins when a customer makes a purchase and involves several key steps: picking the items from inventory, packing them securely, and shipping them to the customer. Efficient order fulfillment is crucial for customer satisfaction, as it ensures that products arrive on time and in good condition. Companies often use warehouses and logistics services to streamline this process, aiming to fulfill orders quickly and accurately while managing costs.