Operational Resilience

Operational resilience refers to an organization's ability to adapt and recover from disruptions, whether caused by unexpected events like natural disasters, cyberattacks, or system failures. It involves a combination of planning, risk management, and continuous improvement to ensure that essential functions can continue and that the organization can quickly return to normal operations. By investing in processes, training, and technology, companies aim to minimize the impact of shocks and maintain service delivery, thereby protecting their stakeholders and enhancing their long-term sustainability.