On-Time Performance

On-Time Performance (OTP) measures how often a transportation service, such as a bus or train, arrives and departs according to its scheduled times. It reflects the reliability and punctuality of the service, indicating how well it meets its planned schedule. A high OTP percentage means most vehicles arrive and leave on time, providing travelers with predictable and efficient service. Conversely, a low OTP suggests frequent delays, which can inconvenience passengers and disrupt plans. Overall, OTP is a key indicator of the quality and dependability of transit operations.