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OKR (Objectives and Key Results)

OKR stands for Objectives and Key Results, a goal-setting framework used by organizations to define and track their objectives. Objectives are specific, ambitious goals that provide direction, while Key Results are measurable outcomes that indicate how success will be achieved. For example, an objective might be "Improve customer satisfaction," and the key results could include "Achieve a 90% positive feedback score" and "Reduce response time to under 2 hours." This system aligns teams, fosters accountability, and encourages progress by focusing on measurable results, ultimately enabling organizations to remain agile and transparent in their growth initiatives.