Office of the Parliamentary Ombudsman

The Office of the Parliamentary Ombudsman is an independent body that investigates complaints from people who believe government organizations, such as public agencies or authorities, have acted unfairly, improperly, or unlawfully. Its role is to ensure government officials follow the law and adhere to fair practices. The Ombudsman reviews complaints, conducts investigations, and can recommend remedies or improvements. Importantly, it operates independently from government departments and reports directly to Parliament, helping safeguard citizens' rights and maintain accountability within public administration.