National Franchise Mediation Program (NFMP)

The National Franchise Mediation Program (NFMP) is a neutral process designed to help resolve disputes between franchisors (the companies that own franchise brands) and franchisees (the individuals or businesses operating those franchises) without resorting to litigation. It provides a structured framework for both parties to discuss their issues in a non-adversarial setting, facilitated by a trained mediator. The goal is to reach a mutually agreeable solution, saving time and costs compared to traditional legal proceedings. NFMP is particularly focused on promoting fair practices in the franchise industry.